Moving into a management role can be both exciting and daunting. Being a good manager does not automatically make one an effective leader. This certificate is for new and developing managers who seek to motivate employees and maximize work performance. This Frontline Leadership and Management Certificate of Completion consists of two (2) three-credit courses (6 credits total) for those entering frontline supervisory management positions. You must complete both courses to earn the certificate of completion. This is open to anyone, both degree-seeking and non-degree seeking students.
What You'll Learn
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This course provides an introduction to the role of manager and enables students to learn the basic skills necessary to be a successful front-line supervisor. This course will also develop students’ knowledge of the processes inherent to achieving desired results through efficient utilization of human and material resources.
This course examines the important supervisory and managerial topic of leadership. This course helps frontline supervisors identify the qualities of effective leaders, understand different leadership styles, know how to build credibility and trust, and lead employees and teams in challenging times of change. Pre-requisite MGMT 150